Frequently Asked Questions

  • Will I get scared?
    Uh… yeah… Thats why you came here in the first place, right?
  • Are Fast Passes or VIP tickets available?
    Yes, on our ticketing page we feature several ticketing options that should suit your needs.
  • What about Group Discounts?
    Depending on the event group discounts may be available. Please check our ticketing page for additional details and group rate criteria.
  • Are children required to be accompanied by an adult?
    Yes, children under the age of 12 must be accompanied by a parent or guardian. Un accompanied minors will be captured and used for medical experiments.
  • What if I get thirsty or need a snack?
    We have a great concessions area featuring all sorts of goodies including bottled water and canned sodas.
  • Is beer or wine allowed?
    Outside alcoholic beverages are not permitted, although you can swing by the “Witching Well” for a variety of beer and wines. Please note this area is 21 and over only and each patron must present valid ID.
  • What can I wear? What about costumes?
    Due to the nature of our attraction we cannot allow full costumes that cover faces (It’s a security thing). Always be sure to wear close toed shoes.
  • Do the monsters touch patrons?
    No. This is a no contact haunt although there are times where an actor might accidentally bump into a patron. We do our best to scare you without touching.
  • What happens if I get too scared? Do I get a refund
    No, at this haunt refunds are not offered. If we scare you that bad then give us a high 5 for a job well done.
  • What items are restricted from the Haunt?
    No guns, Alcohol, Smoking, Illegal Drugs of any kind, Knives, Flashlights or outside food and drinks.
  • This haunt is great and I want to join, is this possible?
    Yes, check out our employment page and submit your info.
  • If I get too scared and punch an actor, is that ok?
    Absolutely not. Travis County police officers will be on site and take you straight to jail for assaulting an actor. We use cameras throughout the haunt – in this haunt, there is always someone watching.
  • Can I take photos?
    When you are outside of the attraction you can take all the photos you like, but once inside any type of recording device is not permitted.
  • Photo / Filming Disclaimer
    When you enter any of our attractions you automatically agree to be filmed or photographed for any and all media purposes either now or in the future without compensation or acknowledgement.
  • Is it possible to get booted out of the attraction?
    YES! We do not tolerate foul language, pushing, vulgar behavior, drugs lewd acts any kind. We will warn you once, second offense you will be removed from the attraction without refund. We also have a zero tolerance policy for sexual harassment of any kind or violence, local police are on site and will immediately escort violators off the premise or take to jail.